Terms of Service

1. The service

Deepvision Ads connects to your advertising accounts, shows how they perform, and prepares suggested changes and new campaigns with the help of AI. You stay in control: a change reaches an ad platform only after someone in your workspace approves it, or under an approval setting you have chosen.

2. Your account and workspace

• Keep access to your sign-in email secure. You are responsible for what is done in your account.
• Organisation owners decide who joins a workspace and what they can do there.
• Give us accurate information and do not sign in on behalf of someone else without their permission.

3. Connected ad accounts

• You confirm that you have the right to connect each ad account, and to let the members of your workspace view and change it.
• You are responsible for every change you or your workspace members approve, including budgets, bids, targeting and creatives.
• Ad spend is charged by the ad platform and paid by you directly to that platform. We do not buy media for you and do not handle your ad spend.
• You must follow the terms and advertising policies of each platform you connect, including the Google Ads policies and the Meta Advertising Standards.

4. AI suggestions

Suggestions, drafts and reports are generated by software and can be wrong or incomplete. Review them before you approve anything. We do not promise any result from using the service, such as more conversions, lower cost or a particular return on ad spend.

5. Acceptable use

You agree not to:

• use the service for unlawful, deceptive or infringing advertising;
• upload content you have no right to use;
• try to access another customer’s workspace, disrupt the service or get around its limits;
• resell the service or copy it to build a competing product.

6. Your content and ours

Your content and your ad account data remain yours. You give us permission to store and process them only to provide the service to you, as described in the Privacy Policy. The software, design and name of Deepvision Ads remain ours.

7. Plans and fees

Paid plans, when offered, are described in the app before you buy. Until we tell you otherwise, no payment is taken through the service.

8. Ending the agreement and deleting data

• You can stop using the service at any time, disconnect your ad accounts and ask us to delete your data. Data deletion explains how.
• We may suspend or close an account that breaks these terms or a platform’s policies, or that puts the service or other customers at risk.
• Closing an account does not undo changes already applied to your ad accounts.

9. Warranty and liability

The service is provided as it is and as available. To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, or ad spend and platform charges resulting from changes approved in your workspace. Nothing in these terms limits liability that cannot be limited by law.

10. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction over any dispute about them.

11. Changes and contact

We may update these terms and will change the date at the top when we do. If you keep using the service after a change, the new terms apply. Questions go to hello@deepvision.sg.